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What is Hospitality Management & How to Build a Career in India?

Introduction
Skills Required
Eligibility & Courses
Entrance exams
Work Description
Job profiles
Top recruiters
Pros & cons
FAQs
Explore Career opportunities

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What is Hospitality Management

Introduction

What is Hospitality Management? It’s a field that involves overseeing and managing the day-to-day operations of a company’s hospitality department. The role of a Hospitality Manager is diverse, encompassing tasks such as training new personnel, evaluating service quality, and ensuring high levels of customer satisfaction. These professionals may also engage directly with customers, providing information about their stay and ensuring a positive experience.

Are you interested in pursuing a career in this field? This blog provides a comprehensive overview of the profession’s job profile and responsibilities, offering insights into What is Hospitality Management and what it takes to become a professional in this field in India. So, if you’re wondering, “What is Hospitality Management?”, keep reading to learn more.

Skills Required

Eligibility and Courses

EducationA Bachelor’s degree from an accredited college is required.
AgeAbove 21 years and less than or up to 32 years old. There is age relaxation for different groups.
NationalityIndian nationality is required.
Courses 
Preliminary TestThis is the first stage of the IAS examination which includes two papers: General Studies I and General Studies II (CSAT). Both papers are objective (MCQs) in nature.
Mains Written TestThis is the second stage of the IAS examination which includes nine papers: Compulsory Indian Language, English, Essay, General Studies I to IV, and Optional Paper I and II. Most of the questions in these examinations are subjective.
InterviewThis is the final round of the IAS examination, also known as the Personality Test. The candidate will be asked several questions face-to-face to see if he or she is suitable for a job in the Civil Services.

Top Colleges

CollegeLocation
Institute of Hotel Management (IHM)Mumbai
Welcomgroup Graduate School of Hotel Administration (WGSHA)Manipal
Institute of Hotel Management (IHM)Delhi
Institute of Hotel Management (IHM)Bangalore
Institute of Hotel Management (IHM)Chennai
Institute of Hotel Management (IHM)Kolkata
Institute of Hotel Management (IHM)Ahmedabad
Institute of Hotel Management (IHM)Hyderabad
Institute of Hotel Management (IHM)Jaipur
Institute of Hotel Management (IHM)Lucknow

Entrance Exams

There are several entrance exams for Hospitality Management Career programs in India. Some of the popular ones are
  • National Council for Hotel Management and Catering Technology Joint Entrance Exam (NCHMCT JEE)
  • All India Hotel Management Entrance Examination (AIHMEE)
  • Bharath Institute of Higher Education and Research Hospitality and Hotel Administration Entrance Exam
  • Army Institute of Hotel Management and Catering Technology Entrance Exam
  • Common Entrance Test (CET) for admission to various state-run hotel management institutes
The entrance exams typically test candidates on their aptitude for hospitality and tourism, general knowledge, numerical ability, and English language proficiency. Some programs may also require candidates to clear group discussions and personal interviews as part of the selection process. It is important for candidates to check the specific entrance exam requirements for the program they are interested in applying for.

Work Description

Job Profiles
Job ProfileDescription
Hotel ManagerResponsible for the day-to-day management of a hotel and its staff. They have commercial accountability for budgeting and financial management, planning, organizing and directing all hotel services.
Restaurant ManagerOversees the daily operations of a restaurant. They deal with staffing issues, ensure customer satisfaction, improve productivity, and increase the profitability of the business.
ChefIn charge of all activities related to the kitchen, which usually includes menu creation, management of kitchen staff, ordering and purchasing of inventory, and plating design.
Event PlannerPlan and coordinate events, such as weddings, birthday parties, and corporate functions. They negotiate contracts, assist with event design, coordinate suppliers, and manage the event on the day.
Travel AgentPlan and sell transportations, accommodations, insurance and other travel services. They also provide useful travel content, such as info about customs regulations and travel advisories.
Flight AttendantEnsure the safety and comfort of passengers aboard flights. They assist passengers, serve meals and drinks, and deal with any problems that arise during the flight.

Top Recruiters

Pros

Cons

FAQs

What is Hospitality Management?

Hospitality Management involves overseeing and managing the daily operations of a company’s hospitality department, ensuring high levels of customer satisfaction.

What skills are required for a career in Hospitality Management?

Key skills include communication, customer service, management, attention to detail, IT skills, sales and marketing skills, and problem-solving skills.

What are the eligibility criteria and courses for Hospitality Management?

A Bachelor’s degree from an accredited college is required. Age should be above 21 years and less than or up to 32 years old. Indian nationality is required. There are several courses and entrance exams for Hospitality Management Career programs in India.

What are the job profiles in Hospitality Management?

Job profiles include Hotel Manager, Restaurant Manager, Chef, Event Planner, Travel Agent, and Flight Attendant.

Who are the top recruiters in India for Hospitality Management?

Top recruiters include Taj Hotels Resorts and Palaces, Marriott International, Hyatt Hotels Corporation, The Oberoi Group, ITC Hotels, Accor Hotels, Hilton Worldwide, Radisson Hotel Group, Intercontinental Hotels Group, and The Leela Palaces, Hotels and Resorts.

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