Job description and responsibility
Key result area(kra) & key performance indicator(kpi)

hotel management

Complete Guide: How to Become a Waiter

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Waiters and Waitresses assist restaurant customers by noting their orders, serving tables their requested meals, and preparing bills at the end of the table’s meal. 

Are you Interested in building a career as a Waitress?

To build a career in the Hospitality sector you need first to understand the Job profile and responsibilities of the Waitress’s Career

This blog gives you a clear idea of what becoming a waiter in India is like.

Job description

The Waitress is very important for any Restaurant as they are the ones to interact with the customers to take their orders, bring you food and drinks, and ensure that everything goes smoothly throughout your entire dining experience. Waitress s are often the face of a restaurant and are responsible for interacting with customers directly and have an opportunity to make a lasting impression on them. They need to be friendly, attentive, and knowledgeable about the menu items and other offerings at their establishment to be successful in their career.

Qualifications required

There is no formal educational requirement to be a food Waitress rather the person applying for the position should have proper people skills, and communication skills and must be profound in English as well as whatever the local language is.

Most of the food Waitress training will take place on the job. They will learn the layout of the menu. They will also learn how to interact with customers and how to handle any issues that may arise. food Waitress can also receive training in customer service and the hotel staff.

Job Profile

Work Environment and Schedule

Waiters are usually found working in restaurants, bars, nightclubs, and other establishments that serve food and beverages. They typically work full-time, and their hours may vary depending on the business’s hours of operation. Many Waitress s work evenings, weekends, and holidays. Some Waitress s may be required to work early morning shifts to prepare the bar for opening. 


The average salary for a Waiter in India is 1.8 Lakhs per year, the salary across India can vary due to various reasons such as experience level, organization, city, and more.


Being a Waitress is a starting position where you will be able to learn a lot of networking skills such as communication skills, organization, etc. There are many ways to advance your career as a Waitress, as with experience you can work up to a superior position or switch careers within the hospitality sector. This job may not pay very well as it is an entry-level position, however, this job role opens doors for many opportunities.


What are the primary responsibilities of a waiter?

Waiters primarily take orders, serve food and beverages, handle customer inquiries, and ensure a pleasant dining experience.

What skills are essential for a successful waiter?

Effective communication, customer service, multitasking, attention to detail, and the ability to work well under pressure are crucial skills for waiters.

What is the typical work environment and schedule for a waiter?

Waiters usually work in restaurants, cafes, or bars, often in fast-paced environments. Schedules may include evenings, weekends, and holidays to accommodate peak dining times.

What is the average salary for waiters?

The average salary for waiters, typically ranging from $20,000 to $30,000 annually, translates to approximately 1,500,000 to 2,250,000 Indian Rupees per year.

What are KRA and KPI for a waiter position?

Key Result Areas (KRA) for a waiter may include customer satisfaction, order accuracy, upselling, and teamwork. Key Performance Indicators (KPI) may measure metrics such as table turnover rate, average check amount, and customer feedback scores.
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