Industrial Training
Hospitality & Tourism
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Introduction
Hospitality Management Job revolves around managing hospitality staff and ensuring the day-to-day operations of the company’s hospitality department. The Duties of a Tourism & Hospitality manager include training new personnel, evaluating the quality of services, and ensuring that customer satisfaction levels remain high. They might also have to work at the frontline, interact with customers on a daily basis, providing them with information about their stay and helping to ensure that they have a positive experience.
Are you Interested in building a career in Hospitality Management & Tourism?
To build a career in the Hospitality Management & Tourism sector you need first to understand the Job profile and responsibilities of the Career
This blog gives you a detailed idea of what it is like to become a Hospitality Management & Tourism professional in India.
Skills Required
- Communication Skills: Tourism managers often communicate with a variety of people & Hospitality managers are often in charge of overseeing the operations of a large hospitality business, which means communication skills can help you convey messages clearly and build trust with others.
- Leadership Skills : Managers are responsible for overseeing the operations of a business, This includes managing a team of employees and ensuring that the business is operating smoothly. Leadership skills can help you motivate your team and encourage them to work together to achieve company goals.
- Teamwork Skills: Tourism & Hospitality managers often work with a team of employees to ensure the success of a business. Effective hospitality managers should be able to work with others to delegate tasks, solve problems and motivate employees.
- Customer Service:Customer service is important for a business, as Customer service skills can include empathy, patience, and the ability to resolve customer issues. Hospitality managers can use their customer service skills to train their staff and drive more positive reviews.
The Candidate must have High School Diploma or Equivalent before applying for a Hotel Management Program such as BHM or hospitality management diploma. If the candidate wishes to go for higher studies they can enroll in MBA in Hospitality Management or even Masters in hospitality management.
Work Description
- Their Duties are Planning, organizing, and managing the daily operations of the staff
- ensure efficiency
- Check the quantity and quality of supplies and equipment on a daily basis
- Creating a high standard of customer service
- Hire qualified personnel according to standards
- Establishing relationships with travel suppliers such as airlines, cruise lines, hotels, car rental agencies
- developing solutions to improve efficiency and customer satisfaction
- They also Prepare the monthly budget.
Top Colleges in India
| Colleges | Location |
|---|---|
| Ashok institute of hospitality & tourism management | New Delhi |
| college of hospitality & tourism Delhi | Delhi |
| IHM Bangalore | Bangalore |
| WGSHA Manipal | Manipal |
| University Institute of Hotel Management and Tourism | Chandigarh |
| Maharashtra State Institute of Hotel Management and Catering Technology | Pune |
Top Colleges in Mumbai
Job profiles
| Job profiles | Description |
|---|---|
| Hotel Manager | A hotel manager oversees all of a hotel's daily operations including staffing to coordinating fresh-cut flowers for the lobby and are given long-term responsibility for negotiating contracts with vendors. |
| Travel Agent | The primary role of a travel agent is to help people make travel arrangements such as booking flights, hotels, sightseeing tours, and making dining recommendations. |
| Food and Beverage Manager | Food and beverage managers plan, organize, direct, control, and evaluate the operations of restaurants, bars, cafeterias, and other businesses serving food and beverages. |
Roles & Responsibilities
- Their Duties are Planning, organizing, and managing the daily operations of the staff
- Ensure efficiency
- Check the quantity and quality of supplies and equipment on a daily basis
- Creating a high standard of customer service
- Hire qualified personnel according to standards
- Establishing relationships with travel suppliers such as airlines, cruise lines, hotels, car rental agencies
- Developing solutions to improve efficiency and customer satisfaction
- They also Prepare the monthly budget
Conclusion
The Tourism and Hospitality Industry is booming and there is an immense need for well trained Professionals in this sector to keep up with the demand. As businesses become more global you will be exposed to many career opportunities and it is no secret that the Hospitality & Tourism Industries are some of the most lucrative career choices. Hospitality & Tourism will help you meet new people and travel to various destinations around the world. If you are passionate about this career, you can make a good career out of it.
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