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consumer electronic and hardware

Introduction

Manufacturers of devices and appliances are increasingly focusing on after-sales services, not just as a way to improve customer happiness but also as a revenue-generating option.

The Covid epidemic has introduced yet another “necessity” to people’s lives: technology. Everything has a technological component to it, from healthcare to education to access to drugs, meals, and groceries. During the pandemic, people were compelled to rely on technology for survival – to get their food, stay in touch with loved ones, and even seek medical advice. This increased people’s reliance on electronic devices, necessitating the devices’ ability to function for extended periods of time. It also necessitates ongoing service after the sale. Here are some of the jobs which are there in the after sales services department.

Sales Executive

Electronic sales associates are responsible for proactively engaging customers in the store, qualifying them, and providing accurate and meaningful answers to their product-related questions, as well as ensuring that purchases are effectively concluded.

Electronic sales associates are responsible for connecting with customers in order to enhance product sales.

Salary

Experience-wise

Salary 

Average salary

INR 2,47,584

Salary range 

INR 1,07,349 – INR 6,50,799

Multi Skill Technician

A Multi-Skilled Technician (Electrical) is in charge of finding and fixing defects in a variety of household appliances. Installs various machines and communicates with clients to assess potential reasons and issues, replaces broken modules or corrects small issues, and suggests factory solutions or failed parts. Individuals will typically be employed by a corner Electrical / Hardware Repair Shop, a small business or on a miniature scale, and will eventually become a business visionary.

Salary

Experience-wiseSalary 
Highest salary INR 28,671 per month
Lowest salaryINR 14,101 per month

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