JOB DESCRIPTION AND RESPONSIBILITY
Billing Specialist
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Introduction
A Billing Specialist is a professional who is responsible for managing all activities and staff in the billing function while they oversee the development of policies and procedures that ensure timely, accurate customer invoicing. Their duties are to Reconcile billing accounts to the general ledger.
Skills and Abilities
Math and Accounting Skills
Math and Accounting skills are basic requirements for a Billing Specialist. They need to have good math and accountancy skills in order to analyze the account, call debtors and ask them to return the money.
Communication and Public Speaking Skills
They need to have good Interpersonal and Communication Skills in order to talk to people in the organization such as the sales department, accounting department, and other relevant departments. They also need to call creditors or debtors who owe money and then talk to them. They need to be polite with debtors and maintain good relations with them and good communication skills are required for it.
Time Management
Time management is the ability to complete tasks within a certain time frame and as they have to multitask and complete each day, time management skills can help them meet their deadlines.
Problem-solving
Billing Specialists often work with a team of other professionals, including account managers, customer service representatives, and other managers who have to take charge of them hence leadership skills are important.
Job Description
The core responsibilities of Billing Specialists are responsible for overseeing the billing process at their company or organization, ensuring that all of the bills are being generated and sent out on time, tracking payments as they come in, and making sure that everything is being recorded correctly. They also have to manage responsible relationships with vendors and other suppliers of the business for proper bill maintenance, including negotiating contracts, reviewing proposals, and ensuring that the company gets the best possible deals on services and products it needs to operate.
Job Roles and Responsibilities
- They are required to Review claims to ensure that all items billed are appropriate for the services provided by the company
- Review codes or other mistakes that would prohibit payment from insurance companies
- Create and provide a prioritized list of clients
- Locate, or assist in the location of clients who are hard-to-reach
- Also Negotiating with insurance companies to obtain lower premiums
- Advise staff on proper, legal parameters for collections practices
Key Result Areas (KRA) &
Key Performance Indicator (KPI)
| SR NO. | Key Reult Area(KRA) | Key Performace Indicator (KPI) |
|---|---|---|
| 1 | How many invoices and account updates to clients. | No. of invoices and account updates to clients. |
| 2 | How many record of client accounts and outstanding balances craeted and reviewed | No. of record of client accounts and outstanding balances craeted and reviewed |
| 3 | How many Receive, sort, and track incoming payments done in a month | No. of Receive, sort, and track incoming payments done in a month |
| 4 | How many debit accounts to ensure the credibility of payments. | No. of debit accounts to ensure the credibility of payments. |
| 5 | How many Issue receipts for received payments execeuted in a month | No. of Issue receipts for received payments execeuted in a month |
Example of KRA VS KPI Mapped in Organisation and Reporting
| Eg. | Reporting By Employee | Employee Reporting |
|---|---|---|
| 1 | How many invoices and account updates to clients. | Invoices and account updates to clients : 15 |
| 2 | How many record of client accounts and outstanding balances craeted and reviewed | Record of client accounts and outstanding balances created : 10 |
| 3 | How many Receive, sort, and track incoming payments done in a month | Incoming payments track : Yes done |
| 4 | How many debit accounts to ensure the credibility of payments. | Monthly Debit accounts to ensure the credibility of payments : Yes Done |
| 5 | How many Issue receipts for received payments execeuted in a month | Issue receipts for received payments execeuted in a month :27 |
The Billing Specialist typically work in an office environment, although they may travel to meet with clients or attend conferences. They typically work regular business hours, although they may occasionally work evenings or weekends to accommodate their clients’ schedules. Billing Specialists may work for banks, financial services firms, or other businesses that offer products or services that require ongoing customer service and support.
Salary
Billing Specialist salary in India ranges between ₹ 1.2 Lakhs to ₹ 15.5 Lakhs with an average annual salary of ₹ 6.5 Lakhs. The Amount may vary through different factors like cities, experience workflow, and workload.
Conclusion
A Billing Specialist has many responsibilities, such as planning the billing, accounts receivable, and collections operations of a department, and will work with many professionals, such as Accountants, to understand what clients are late with billing and how to approach customers as needed. Having excellent attention to detail and communication skills will help promote you for better aspects with a higher pay scale and excellent attention to detail since you will need to manage several accounts at one time.
