Technical communication is a way of transfer services, products, systems, or processes to targeted audiences. It is the process of reporting information about a technical subject regardless of it being in a written or an oral form. Technical communication concepts provide the reader or listener with instructions on how to implement a specific task. The tasks contain information on installation, configuration and then usage and customization of a product.
This type of communication may include software and medical instructions, functional specifications, training programs, and other services.
Importance of Technical Communication
A technical communication is a major component of the work environment. Through technical correspondence, employees maintain good customer-client relations. Make sure that work is accomplished on time through directive memos or e-mails. Generate documentation in the form of progress reports that work has been completed.
Maintain user manuals and make sure that correct equipment is purchased with the help of technical description. Technical communications also are done at the time of getting a job in the form of resumes. One can define terminology by online help screens. Internet web sites and blogs are also a technical communication medium to inform the world about a company’s products and services.
Technical Communication Skills
Listening skills are one of the most important language skills that everyone needs in order to be successful in academic and professional activities. There are 3 categories under the technical listening skills
- General- This category involves casual conversation, formal conversation, social interaction, public speeches, announcements, radio, television programs, and news reports.
- Academic- This category involves listening to lectures, tutorials and practicals, seminars and workshops, technical presentations, academic discussions, academic interactions, and viva voce.
- Professional- This category involves professional interactions, meetings, conferences, interviews, professional discussions, professional presentations, teleconferencing, and videoconferencing.
For professional survival and growth, speaking skills are also important for a person. Speaking skills involve effective oral communication skills in several formal communicative situations. It not only makes professional interactions, but it also develops information and understanding essential for decision making in meetings, conferences, etc. One should be able to use it fluently, effectively and confidently, as oral communication is a tool of professional and business interaction.
Oral communication include 3 categories:
- General- This category involves casual conversation, formal conversation, social interaction, public speeches, small talks on local topics, negotiation meanings in social situations, and conversation tasks in a given social environment.
- Academic- This category involves listening during lectures, tutorials and practical, seminars and workshops, technical presentations, academic discussions, academic interactions, viva voce, oral interactions, and oral reports.
- Professional- This category involves professional interactions, oral reports, oral presentations, group discussions/ meetings, conferences, workshops, interviews, professional discussions, teleconferencing, and videoconferencing.
Technical writing is so important for students of all kinds and professionals in all fields. Both need excellent writing skills to survive and excel in their field. There are 3 categories of technical writing skills.
- General- This category involves personal letters, personal e-mail messages, notes, comments, and general articles
- Academic- This category involves examination answers, project reports, lab reports, synopsis, thesis, dissertations, abstracts, research papers, scientific articles, classroom notes, and lecture notes.
- Professional- This category involve technical reports, industrial reports, project proposals, business proposals, business letters, electronic mailing, memos, notices, agenda, Minutes, technical abstracts, job applications, and resumes.
With the growing technology in the industry, technical communication is a must.