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After Sales Services- Field Technician Jobs
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After Sales Services- Field Technician Jobs
To provide hassle-free service to all clients, it’s critical to have a solid service network. There is a demand for excellent after-sales services in India, hence Indian mobile players are attempting to provide the best after-sales services. After-sales services are an important aspect in a customer’s purchasing choice and play an important part in setting new benchmarks for bringing a brand closer to its customers. Customers can be swayed by a negative after-sales service experience and go to a competitor. As a result, after-sales support is an important component in retaining existing clients and maintaining customer relationships, as well as attracting new consumers through strong word of mouth. Customers will take care of you if you take care of your employees. Brands should priorities their employees since only an engaged and motivated employee can provide excellent customer service, and happy customers will promote your brand.
Field technician- Refrigerator
A minimum of an eighth-grade pass is required. Field Technician Refrigerator Certified Training (programme aligned to ELE/Q3101 published by the Electronics Sector Skills Council of India)
Consumer Electronics Job Description- Field Technician Refrigerator
The following are the responsibilities of a Field Technician – Refrigerator:
Key competencies- Field Technician Refrigerator
- Knowledge of the company's products and concerns with consumer appliances that have been reported on a regular basis
- Well-versed in how to speak with customers in a way that makes them feel comfortable.
- Basic electrical and mechanical modules of various gadgets are mastered.
- familiar with the electronics used in the appliance
- Exceptional at validating resource-shifting plans and putting them into action.
- Understanding of various appliance models and their common and unique characteristics
- Know the proper etiquette to observe when visiting a customer's location.
Working condition- Field Technician Refrigerator
- It's not a job where you sit at a computer all day.
- Local travel may be required as part of this work.
- It is not necessary to manage a group.
- In some cities, part-time and contract jobs are available.
- Work from home not provided.
- hours of work
- Working hours are 8/9 hours each day, five days a week. This may differ from one company to the next.
- It's also possible to work for yourself. Working hours and days will be flexible in this scenario.
- It's possible that a shift system will be useful.
Salary- Field Technician Refrigerator
Experience-wise | Salary |
For freshers | INR 7,000 to INR 9,000 per month |
For candidates with 1/2 years experience | INR 11,000 to INR 15,000 per month |
For candidates with over 2 years experience | INR 15,000 to INR 20,000 per month |
Top recruiting sectors- Field Technician Refrigerator
Field technician- Other Home Appliances
A minimum of an eighth-grade pass is required. Field Technician: Other Home Appliances (course matched to ELE/Q3104 published by the Electronics Sector Skills Council of India) is a certified training programme.
Consumer electronics Job Description- Field Technician: Other Home Appliances
A Field Technician’s responsibilities include:
- Other Household Appliances are likely to function well
- Putting the newly purchased appliance in place
- Identifying the source of a malfunction
- Identifying potential causes
- resolving small issues
- Replacement of damaged modules for parts that have failed
- Recommend factory repairs for more serious issues
Key competencies- Field Technician: Other Home Appliances
- Knowledge of the company's products and concerns with consumer appliances that have been reported on a regular basis
- Well-versed in how to speak with customers in a way that makes them feel comfortable.
- Basic electrical and mechanical modules of various gadgets are mastered.
- familiar with various appliance models and their common and distinctive characteristics
- Knowledgeable about the safeguards to take when conducting field calls and dealing with customers
- Know the proper etiquette to observe when visiting a customer's property
- Knowledge of the functions of many appliance features, as well as novel features
Working condition- Field Technician: Other Home Appliances
- It's not a job where you sit at a computer all day.
- Local travel may be required as part of this work.
- It is not necessary to manage a group.
- In some cities, part-time and contract jobs are available.
- Work from home not provided.
- hours of work
- Working hours are 8 to 9 hours each day, 5 to 6 days per week. This may differ from one company to the next.
- It's also possible to work for yourself. Working hours and days will be flexible in this scenario.
- It's possible that a shift system will be useful.
Salary- Field Technician: Other Home Appliances
Experience-wise | Salary |
For freshers | INR 7,000 to INR 9,000 per month |
For candidates with 1/2 years experience | INR 9,000 to INR 11,000 per month |
For candidates with 2+ years experience | INR 11,000 to INR 15,000 per month |
Top recruiting sectors- Field Technician: Other Home Appliances
Field Technician- Digital Camera
A minimum of an eighth-grade pass is required. Field Technician – Digital Camera Certified Training (programme linked to ELE/Q3107 published by the Electronics Sector Skills Council of India)
Consumer electronics Job Description- Field Technician - Digital Camera
The following are some of the responsibilities of a Field Technician – Digital Camera:
Key competencies- Field Technician - Digital Camera
- Knowledge about the company's goods and common problems in consumer appliances Ability to speak effectively with consumers in order to put them at rest
- Basic electrical and mechanical modules of various gadgets are mastered.
- familiar with the electronics used in the appliance
- Expert in various appliance types and their common and distinguishing characteristics
- Technical as well as practical knowledge is necessary
- Customers are provided with etiquette to be followed at their premises.
- Precautions to consider when managing field calls and dealing with clients are well-understood.
- Know what reference sheets, manuals, and documents to bring with you.
Working condition- Field Technician - Digital Camera
- It's not a job where you sit at a computer all day.
- Work from home not provided
- There are part-time and contract positions available.
- Local travel may be required as part of the job
- It is not necessary to manage a group.
- Working hours are 8 to 9 hours each day, 5 to 6 days per week. This may differ from one company to the next. It's possible that a shift system will be useful.
Salary- Field Technician - Digital Camera
Experience-wise | Salary |
For freshers | INR 7,000 to INR 9,000 per month |
For candidates with 1/2 years experience | INR 11,000 to INR 14,000 per month |
For candidates with 2+ years experience | INR 14,000 to INR 19,000 per month |
Top recruiting sectors- Field Technician - Digital Camera
Field Engineer- TV
A minimum of an eighth-grade pass is required. Field Engineer TV certified training (course aligned to ELE/Q3108 from the Electronics Sector Skills Council of India)
Consumer electronics Job Description- Field Engineer TV
The following are some of the responsibilities of a Field Technician – Digital Camera:
Key competencies- Field Engineer TV
- Understanding the company's products and assessing reported faults
- Communication with clients is a strong suit.
- Validation of basic electrical and mechanical modules of diverse gadgets is a strong suit.
- Understanding of the various electronics used in the item
- Expert in various appliance types and their common and distinguishing features
- Well-versed in consumer manners and the care to be taken when conducting field calls and dealing with customers
- Understanding how certain aspects of appliances work
Working condition- Field Engineer TV
- It's not a job where you sit at a computer all day.
- Work from home not provided.
- In some cities, part-time and contract jobs are available.
- You'll have to manage a group of field technicians.
- It is necessary to travel as part of the profession.
- hours of work
- Working hours are 8/9 hours each day, five days a week. This may differ from one company to the next.
- It's also possible to work for yourself. Working hours and days will be flexible in this scenario.
- It's possible that the shift system won't be available.
Salary- Field Engineer TV
Experience-wise | Salary |
For freshers | INR 8,000 to INR 10,000 per month |
For candidates with ½ year experience | INR 10,000 to INR 12,500 per month |