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Hotel Management

Introduction

The hotel management sector is expanding at a rapid pace as a result of globalization. The demand for hotel management expertise is increasing as the hotel business grows. These positions are available not only from Indian companies but also from foreign hotel chains. Aspirants in the field of hotel/hospitality management must have excellent communication skills as well as a charismatic personality

Hotel management courses prepare students for a variety of careers in the hospitality industry. Hotel management, although being one of the most prestigious occupations, necessitates individuals who can maintain their cool even in the most stressful situations.

If a person is interested in working in the hospitality industry, they can pursue a bachelor’s degree in hotel management. Many governments and private colleges in India provide hotel management degrees and certificate programs. These courses are open to anyone interested in pursuing a hotel management course.

Hotel Management Course Requirements

To seek a hotel management career, an applicant must meet certain prerequisites. First and foremost, they must have completed class 12th from any educational board and in any stream. They must now pursue more education. They can do so by earning a hotel management degree, diploma, or certificate. They can then pursue a master’s in hotel management or any other appropriate program. After obtaining these credentials, the aspirant is qualified for employment.

Apart from these basic criteria, the candidate must also possess some unique abilities. Let’s have a look at some of these abilities.

As a hospitality employee, having a high level of cultural understanding will benefit you. Understanding cultural norms will help you develop successful interactions with your consumers.

In the hotel industry, language abilities are regarded as an extra advantage because they can improve an employee's chances of being employed or raise their professional value at work.

If someone is unable to complete his or her assignment due to emergency circumstances, all hotel employees must be able to take over. Hotel executives must be able to multitask.

In this industry, excellent customer service abilities are essential. This requires not only a grasp of the customer's demands but also the ability to consistently provide a great customer service experience.

A hotel manager's ability to pay attention to detail is crucial. The hotel must adhere to a strict set of guidelines.

Situational awareness assists in the avoidance of a variety of issues that could negatively impact customer service. Situational awareness and the ability to foresee problems before they occur are the only ways to solve unpleasant problems and situations.

Politeness, a willingness to assist the customer, and the desire to deliver the finest service possible are always appreciated. Communication skills are one of the most critical parts of the hotel sector.

Working as a hotel manager entails working long hours and overseeing a diverse group of staff from various departments. A hotel manager's ability to manage stress is crucial.

Hotel Management Eligibility

Stream Bachelor’s degree Master’s degree
The student should pass class 12th from any education board. Now, you can pursue a bachelor’s in hotel management or diploma, or certification in hotel management. After a bachelor’s degree, you can pursue a master’s in hotel management.
You can study any stream to pursue further studies in Hotel Management. You can choose any course related to hotel management. The courses are mentioned in this article. You can choose any course related to hotel management. The courses are mentioned in this article.
Try to gain a minimum of 50-55% to be eligible for a bachelor’s degree. Try to gain a minimum of 55% to be eligible for a master’s degree. Try to gain a good percentage for getting a good placement.

Best Colleges for Hotel Management

Top colleges name Location
Institute of Hotel Management (IHM) Different Locations in India
ITM Institute of Hotel Management (ITM-IHM) Mumbai
Delhi Institute of Hotel Management and Catering Technology New Delhi
SRM Institute of Hotel Management Chennai
NIMAS Kolkata
International School of Hospitality Management Kolkata
NITHM Hyderabad
International Institute of Hotel Management Banglore
Christ University Banglore
Indian Hotel Academy New Delhi

The Entrance Exam for Hotel Management Course

Based on their performance in an entrance exam, most prestigious universities shortlist hopefuls for admission to their hotel/hospitality management programs. To be admitted to colleges, candidates must pass at least one examination. Let us check out some common entrance exams in Hotel Management.

1. National Level

Exam Name Conducting Body Duration Frequency
National Council for Hotel Management Joint Entrance Examination (NCHM JEE) National Testing Agency (NTA) 3 hours Once in a year
Under Graduate Aptitude Test (UGAT) All India Management Association 2 hours Once in a year

2. State Level

Exam Name Conducting Body Duration Frequency
Uttar Pradesh State Entrance Examination Bachelor of Hotel Management and Catering Technology (UPSEE BHMCT) Dr. A.P.J. Abdul Kalam Technical University 2 hours Once a year
Maharashtra Hotel Management Common Entrance Test (MAH HM CET) State Common Entrance Test Cell - Maharashtra State 1 hour Once a year
West Bengal Joint Entrance for Hospitality Management (WB JEHOM) West Bengal Joint Entrance Examinations Board 1 hour 30 minutes Once a year

3. University Level

Exam Name Conducting Body Exam Mode Frequency
Army Institute of Hotel Management and Catering Technology (AIHMCT) Army Institute of Hotel Management and Catering Technology Online Once a year
Christ University Entrance Test (CUET) Christ University Online Once a year
IHM Aurangabad Entrance Test Institute of Hotel Management, Aurangabad Online Once a year
Punjab University Tourism and Hospitality Aptitude Test (PUTHAT) Punjab University Online/Offline Once a year
IPU CET Guru Gobind Singh Indraprastha University Online Once a year

Internships for Hotel Management students

Interning at one of the top hotels is the easiest method to get a job there. In most cases, colleges assist students in obtaining hotel management training. The hotel management sector is all about handling customers well, and students can only obtain this experience if they learn how to connect with them appropriately. 

Students are required to work in several sections of the hotel, including the front desk, housekeeping, food and beverage service, and kitchen, as part of their internship. Internships can be obtained through college or by contacting the hotel’s HR department. They have the option of asking for paid or unpaid internships.

Hotel Management Courses

Under-Graduation Courses Diploma Courses Certification courses Post-graduation Courses
Bachelor of Hotel Management (BHM) Diploma in Hotel Management Certificate in Hotel Management and Catering Technology Master of Hotel Management (MHM)
BSc in Hospitality and Hotel Administration Diploma in Hotel Management and Catering Technology Certificate in Food & Beverage Management MSc in Tourism and Hospitality Management
BBA in Hospitality, travel & tourism Diploma in Food Production Certificate in Hospitality Management MBA in Hospitality Management
Bachelor in Hotel Management and Catering Technology (BHMCT) Diploma in Food & Beverage Service Certificate in International Hospitality & Healthcare Services Marketing MBA Hotel Management
BA in Hotel Management Diploma in Bakery & Confectionary Certificate in Hotel Management- Food & Beverage and General Cost Control Master in Tourism and Hotel Management (MTHM)
--- Diploma in Cabin Crew Services and Hospitality Management Certificate in Housekeeping MBA Hospitality

The work description of Hotel Management Jobs:

The hotel management course jobs are determined by the position they select. Work descriptions differ depending on the employment role. However, there are some events that everyone in the hotel should participate in. Let’s take a look at some of the day-to-day responsibilities of a hotel manager.

  1. They supervise employees such as receptionists, kitchen staff, and office workers.
  2. To help enhance customer service, keep track of employee performance, and conduct monthly assessments.
  3. Receipt payments and keep track of budgets, funds, and expenditures.
  4. Once guests arrive, greet them and register them.
  5. They need to resolve any problems with the hotel’s services, facilities, or policies.
  6. To ensure productivity, organize activities, and give duties to personnel.
  7. To create a marketing strategy to promote the hotel’s services and amenities, then put it into action.
  8. External parties such as suppliers, travel agencies, and conference organizers should all be consulted.
  9. They should evaluate the hotel’s performance and ensure that all health and safety regulations are followed.

 

Career Opportunities in Hotel Management

Job Role Job Description
Front Office manager In this position, you will be responsible for supervising the work of clerks, receptionists, doormen, and bell boys. Front desk managers are also in charge of ensuring that the rooms available to clients fulfill their needs. A front office manager must also work with other departments to ensure that everything runs smoothly.
/Hotel Manager They are in charge of a hotel's entire operations. A hotel manager is in charge of upholding the hotel's standard of service and ensuring that all amenities are available to visitors.
Chef They're in charge of cooking meals, training kitchen personnel, ordering supplies, organizing menus, managing the kitchen budget, and maintaining food quality.
Housekeeping Manager They are in charge of keeping the entire hotel property clean and well-maintained, including guest rooms, banquet halls, conference rooms, and the reception area.
Banquet Manager They are in charge of every function held at the hotel's banquet hall. Renting out the banquet for corporate events or private parties is the responsibility of the banquet manager.
Restaurant and Food Service Manager Individuals are in charge of handling cutlery, cleaning supplies, linens, paper, cooking equipment, as well as the hotel's restaurant furnishings and fixtures. They are also in charge of coordinating equipment maintenance and repairs.
Food and beverage manager These professionals must plan, organize, and supervise the activities of the catering department.
Convention Services manager These specialists work closely with the customer and the hotel's conferencing facilities to plan various conventions, meetings, seminars, and other events.
Guest Relations Executive They greet visitors in a friendly and professional manner. Customers' complaints are also addressed, and information regarding facilities, programs, and other services is provided.
Stewards In addition to in-room service, they will be serving and attending customers in restaurants.

Top recruiters of Hotel Management graduates

The following are some common companies who offer jobs to graduates of hotel management-

  1. The Taj Group of Hotels
  2. Marriott International, Inc.
  3. Hyatt Hotels
  4. ITC Group of Hotels
  5. The Leela Palaces, Hotels & Resorts
  6. Accor Hostels
  7. Intercontinental Hotels & Resorts Group
  8. Hilton Worldwide
  9. Courtyard by Marriott
  10. Oberoi Group of Hotels
  11. Lemon Tree Hotels
  12. Lalit Hotels
  13. Sarovar Hotels and resorts
  14. Ambassador Group of Hotels
  15. HRH Group of Hotels

 

Pros and Cons for pursuing Hotel Management Course:

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